Call Center Customer Service Representative Job at YouDecide, Duluth, GA

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  • YouDecide
  • Duluth, GA

Job Description

YouDecide.com, a leader in the Voluntary Benefit industry, is hiring a customer support position in their call center .

We are looking for someone with an outgoing and friendly personality, exceptional customer service skills, attention to detail, someone who is self-motivated with great time management, ability to multi-task and problem-solve. Prior experience in Property & Casualty is preferred but not required.

Looking for candidates with the following skill set:

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Computer literacy
  • Willingness to become Property & Casualty licensed
  • Dependable

This position is in an inbound call center assisting our member base. Position is Monday through Friday with standard business hours. This is a full time position with excellent benefits. This will turn in to a hybrid position, with some remote and in office work, after a 60-90 day training period.

Job Tags

Full time, Monday to Friday,

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