Job Description

Engagement Manager – Consulting (Retail)

Location: Bentonville, Arkansas

Function: Data Science | Customer Success

About Us

TheMathCompany (MathCo®) is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. Founded in 2016, MathCo builds custom AI and advanced analytics solutions through a hybrid model. NucliOS, MathCo’s proprietary platform, enables connected intelligence at a lower total cost of ownership (TCO).

We foster an open, transparent, and collaborative culture, offering exciting growth opportunities. We value capability and attitude over experience, empowering our Mathemagicians to Leave a Mark .

Role Overview

We’re looking for passionate leaders to guide our clients through complex analytics transformations. As a member of our Customer Success organization, you’ll partner with Principals and Associate Principals in leading teams of Senior Associates and Analysts, drive data-driven strategies, and build long-term client relationships.

You’ll be accountable for client outcomes, including growth strategy, P&L management, and resource planning, while helping translate client goals into actionable roadmaps.

Key Responsibilities

• Develop strategy and roadmaps to build client analytics capabilities.
• Solve complex business problems using modern data sources and advanced analytics.
• Act as a trusted advisor to clients, offering thought leadership and guidance.
• Lead, mentor, and coach engagement teams across US offices.
• Collaborate with India-based Delivery Leads to manage and grow accounts globally.
• Identify new business opportunities within client organizations.

Required Skills & Experience

• Domain Experience: Customer Insights or Digital Marketing or Retail Media or Supply Chain
• Tools: Python & SQL (5+ years), Gen AI

Education:

• Bachelor’s degree with 5–10 years of relevant experience
• Advanced degree or MBA preferred

Experience:

• 5+ years in account/customer engagement leadership in Retail industry
• Background in consulting or large enterprise environments (Fortune 500 preferred)
• Demonstrated experience building client relationships and scaling accounts
• Proven ability to lead cross-functional and cross-cultural teams
• Comfortable with ambiguity and turning business challenges into analytics use cases

Location Requirement

Must be willing to work from the client office 4 days a week in Bentonville, AR, USA.

Life at MathCo

• Live and embody MathCo’s values and culture.
• Demonstrate ownership and a drive for excellence.
• Actively support company initiatives and growth.
• Foster diversity and inclusion.

Recognition

• Leader in Top Generative AI Service Providers – PeMa Quadrant 2023 by AIMResearch
• Named among Inspiring Workplaces in North America, 2023
• Accredited for Inclusive Practices by Great Place to Work® India
• Recognized as one of India’s Best Workplaces™ for DEIB in 2023

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