Job Description

Job Summary:

The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment.

Key Responsibilities:

• Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence.
• Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally.
• Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction.
• Oversee financial performance, including budget preparation, expense management, and revenue generation.
• Manage vendor relationships, ensuring compliance with service agreements and quality standards.
• Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability.
• Ensure compliance with all applicable regulations, policies, and best practices.
• Coordinate property events and activities that enhance community engagement and luxury living standards.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 5 years of experience managing high-end residential or luxury hospitality properties.
• Strong financial acumen with experience in budget management and forecasting.
• Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service.
• Proven leadership and team management abilities, with the capacity to inspire and guide staff.
• Detail-oriented with excellent problem-solving and organizational skills.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings and weekends as needed.
• Knowledge of Jenark, Strongroom and Building-Link

What We Offer:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and growth within our organization.
• A collaborative and supportive work environment.

How to Apply:

If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address].

Join our team and help us redefine luxury living!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you within 10-15 miles from the Miami Beach area?
• Did you read the Must Have Job requirements in the job description?

Education:

• Bachelor's (Preferred)

Experience:

• Hotel / Residential Management: 5 years (Required)
• Hospitality: 5 years (Required)
• Finance /Budget: 3 years (Required)

Language:

• English (Required)
• Spanish (Required)

License/Certification:

• Licensed Community Association Manager (Required)

Ability to Relocate:

• Miami, FL 33137: Relocate before starting work (Required)

Work Location: In person

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