Job Description

LOGISTICS & WAREHOUSE OPERATIONS MANAGER

Too Good Gourmet is a specialty cookie manufacturing company located in San Lorenzo, CA.

General Summary

Warehouse Operations & Logistics Manager involved in all aspects of shipping, receiving, and warehousing of our high quality cookies and chocolate enrobed products. This involves direct-line responsibility for small & large customer shipping, truck scheduling, order management, and warehouse organization.

Directs the work activities of 3-4 shipping department staff, and 3-4 warehouse crew. Hands-on direction of daily activities to ensure that our customers shipping requirements are met. Drives results in the areas of safety, quality, and cost. Drives the continuous improvement process; identifies improvement opportunities and applies appropriate tools to improve on-time shipments. Maintains a clean, organized, and orderly warehouse. Ensures full compliance with all Federal and State laws and regulations, as well as Company policies in the areas of Safety, Quality, and Workplace Conduct.

Specific Job Duties:

Logistics:

• Oversees order management to make sure all orders are in process to meet customer’s shipping deadlines
• Routes orders and ensures that pickups are executed on time
• Maintains order pickup schedule and monthly activity calendar
• Responsible for making sure shipping expense meets or exceeds customer expectations

Shipping:

• Ensures shipments leave the building with 100% accuracy
• Manage shipping department staff
• Manages daily productivity levels in all areas
• Maintain a clean, organized shipping department

Receiving:

• Responsible for inflow of goods
• Maintains all logs for receiving
• Responsible for receiving accuracy of incoming shipments of overseas packaging
• Responsible of accuracy of outgoing raw materials going overseas

Warehouse:

• Responsible for management of warehouse staff
• Responsible for all inventory counts & organization
• Responsible for production staging & shelving of product
• Maintain a clean and organized warehouse
• Conduct physical inventory of raw materials
• Responsible for correct stock rotation
• Yearly physical inventory

Management:

• Responsible for maintaining food quality standards in every operation
• Communicate frequently with managers and co-workers about operations, safety, quality control, and other issues.

Key ingredients for success over the first 90 days will be:

1. Actively assist in the shipping department to refine existing processes and ensure orders go out on time and with accuracy.
2. Refine order management process and increase communication with all stakeholders: Production, Shipping, and the Warehouse
3. Learn our product line and customers. Develop warehouse plan for disposition of items and executive on that plan.
4. Organize the Shipping Area
5. Make sure all paperwork is done and all programs are maintained.
6. Build the warehouse team

Specific Job Requirements:

· Bachelor’s degree required.

· Minimum 5 years experience of management in manufacturing environment.

· Ability to drive and train on forklift

· Computer proficiencies in all Windows based programs, especially Excel.

· Comprehensive knowledge of OSHA standards, HACCP guidelines, GMP’s, and SQF requirements.

· Hands-on approach

· Cross-functional operations experience with proven track record of delivering successful business results in the areas of schedule attainment, quality, and cost.

· Ongoing passion to identify continuous improvement opportunities and lead initiatives to deliver bottom-line results. Must be a change agent.

· Outstanding analytical, problem solving, and decision-making skills.

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