Job Description

Why Us:

Are you a Medicaid Specialist with a passion for helping clients leave their legacy to their families? Family First Firm, the largest elder law firm in Florida with over a decade of commitment to serving our community, is seeking a dedicated and skilled Medicaid Specialist to join our esteemed team of professionals.

Role Objectives:

A Medicaid Specialist at a family-first law firm assists clients in navigating Medicaid eligibility and application processes with compassion and precision. They ensure compliance with all state and federal regulations, advocate for clients during appeals or issues, and collaborate with legal teams to develop personalized strategies for asset protection and long-term care planning. Staying informed on Medicaid laws, the specialist streamlines processes and provides education to clients and the community on available benefits and options.

Responsibilities/Duties:

• Strategy Sessions and Signings: Schedule and coordinate strategy sessions and client signings.
• New Client Onboarding : Ensure smooth onboarding of new clients by collecting essential information and documentation.
• Document Collection and Management: Maintain an organized system for collecting, storing, and managing client documents and records while verifying the completeness and accuracy of collected documents.
• Supporting Case Managers: Collaborate with case managers to provide administrative support for client cases. Act as a point of contact between clients and case managers, relaying important information.
• Client Communication: Maintain regular and effective communication with clients to address inquiries and provide updates on the status of their cases while fostering a positive and professional client-service relationship.

Benefits:

• Generous PTO: Enjoy 120 paid time-off hours annually, promoting work-life balance and overall well-being.
• Free Estate Planning Services : Access complimentary estate planning services after one year of service, showcasing our commitment to employee financial security.
• 401k with Matching: Participate in our 401k program after one year of service with employer matching, securing your financial future.
• Medical Insurance: Benefit from medical insurance, ensuring your health and well-being are taken care of.
• Supplement Insurance (Vision, Dental, Short-term Disability, etc.): Additional employee-paid insurance coverages that complement medical insurance for the overall well-being of the employee.
• Ongoing Training and Career Development Opportunities: Programs and resources offered to employees to enhance their skills, knowledge, and career growth within the company.
• Parental Leave: Paid time off specifically designated for new fathers and mothers to care for and bond with a newborn or adopted child.

Company Culture:

At Family First Firm, we pride ourselves on our inclusive and collaborative culture. Our team of over 50 employees works together to provide an unparalleled client experience to our clients, making a meaningful impact on their lives and legacy. We value and live by our core values. Join us and be a part of a firm that strives to make a difference in the lives of our clients, employees, and our community.

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