Dispatcher Job at Mainstream Electric, Heating, Cooling, & Plumbing, Spokane, WA

VGZXT3htTFYxUkdLUHpON0RKTzFaTThzaXc9PQ==
  • Mainstream Electric, Heating, Cooling, & Plumbing
  • Spokane, WA

Job Description

Mainstream Home Services
Spokane's bold and quirky solution for all things plumbing, heating, cooling and electrical. We don't just stand out—we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain—apply today and join the best in the business!

The Good Stuff:

  • Medical, Dental and Vision Insurance
  • Pet Insurance
  • Work from home!
  • Employee Discounts
  • 401k with 4% company match
  • PTO, Paid Holidays, Paid Parental Leave
  • Company provided laptop, monitor, and headset

Our Ideal Candidate :

  • Service Titan Experience is a plus
  • Experience in the Home Service industry is highly preferred.
  • Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out)
  • Strong attention to detail.
  • Sound critical thinking & problem solving.
  • Ingenuity and resourcefulness.
  • Superhuman ability to multitask.
  • Provides a 5-star customer experience.
  • An empathetic and upbeat attitude.
  • A backbone! Our dispatchers thrive under pressure.
  • Driven for excellence.

Job Duties:

  • Organize & coordinate daily schedules based on  call priority technician ability
  • Dispatch & debrief our technicians
  • Monitor performance of service techs
  • Communicate with customers in a timely & effective manner
  • Understand sales goals & hold team accountable
  • Schedule;
    • Wed-Sunday or Thursday-Monday
    • Weekdays 9am-5:30pm Onsite mandatory
    • Weekends 7:30am-3:30pm Work from home optional 

What you need:

  • HS Diploma or GED
  • 1+ year of dispatch experience, preferably dispatching technicians
  • Proficiency with Microsoft Office or Google Suite
  • Service Titan experience preferred
  • High ability to multi-task and switch tasks quickly
  • Excellent organizational skills

We are Mainstream – hard to join, harder to leave!

#Mainstream1

Job Tags

Holiday work, Full time, Weekend work, Sunday, Weekday work,

Similar Jobs

Dawson

Recruiter Job at Dawson

 ...Recruiter Base Salary + Commission Permanent Opportunity Monday-Friday, 8:00am-5:00pm Grandview, Ohio (onsite) The main responsibility and function of the recruiter role is to acquire and manage a candidate database. As a recruiter, you will serve as the... 

Genius Talent

Plumber Job at Genius Talent

Genius Talent is excited to partner with a prominent construction company in search of an experienced Commercial Plumber. This position is headquartered in Goldsboro, NC, and will extend services to the surrounding counties. Responsibilities: Dig, install, test, ...

Globe 24-7

Welding Technician Job at Globe 24-7

 ...mining assets including buckets, frames, chutes, and structural supports. Carry out fabrication, modifications, and repairs using MIG, TIG, and stick welding techniques. Read and interpret blueprints, technical drawings, and welding specifications. Maintenance... 

Traders Village

Weekend Bar Tender Job at Traders Village

 ...hour plus tips Job Summary: Safely serve our guests alcoholic beverages in accordance with TABC rules and regulation. Ring up beer sales accurately and handle money, checks, credit cards accurately and honestly Essential Functions: Serve alcohol in a safe and... 

Genuine Search Group

Estimator Job at Genuine Search Group

 ...Our client, a well-established construction firm based in Queens, NY, is seeking a Construction Estimator to join their team. This role will be responsible for preparing accurate cost estimates, analyzing project plans, and coordinating with subcontractors and suppliers...