Job Description

Field Service Engineer – Industrial Printing & Packaging Equipment

- $40+ per hour for level III+ -

- $35+ per hour for level II –

- $30+ per hour for level I –

Summary:

Seeking a highly skilled and customer-focused Field Service Engineer in the Industrial Printing & Packaging Manufacturing industry. Will be responsible for installing, maintaining, troubleshooting, and repairing a variety of industrial printing & packaging systems, including digital, offset, and large-format printers. This role requires travel to customer sites, technical expertise in printing technologies, and exceptional problem-solving abilities.

Responsibilities:

• Perform installation and setup of industrial printing equipment at customer sites, ensuring compliance with manufacturer specifications and customer requirements.
• Test and calibrate machines for optimal performance.
• Conduct scheduled preventive maintenance to minimize downtime and extend equipment lifespan.
• Troubleshoot mechanical, electrical, and software-related issues and implement effective repair solutions.
• Replace worn or damaged parts, such as rollers, print heads, or electronic components.
• Provide on-site and remote technical support to diagnose and resolve complex issues.

Qualifications:

• 3-5 years of hands-on experience in servicing industrial printing equipment, including digital, offset, or large-format printers.
• Familiarity with brands such as HP, Canon, Heidelberg, Epson, or similar is highly preferred.
• Strong knowledge of printing technologies, including inkjet, laser, offset, and large-format systems.
• Proficiency in diagnosing and repairing mechanical, electrical, and software-related issues.
• Other experience in industries such as packaging, automation, material handling or industrial machinery is acceptable.

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